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112 reviews

AI-Generated Summary

Based on 112 reviews

Excellent customer service, staff go above and beyond to assist customers
Wide variety of products available, including unique and high-quality items
Competitive pricing and great deals on winter items such as mittens, fuzzy socks, beanies, oodies, and cozy pajamas

Suzanne Fairweather

5 months ago

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Amalia was an absolute delight to deal with. We were looking for a kitchen trolley. There was 1 left assembled and on display which she said we could purchase. We then continued shopping as she was going to put it up the front for us. We found a wicker basket with lid and my hubby noticed a Christmas tree just the size we wanted. Another helpful lady whose name I did not get this was the only tree left and again she got the tree down for us. Amalia actually helped us carry our stuff out to the car!! We didn’t even have to ask and she had even given the trolley a wipe down. The young lady who did our transaction was very nice too. We have got a few things from there in the past and have never had any issues.

Henry Tadevosian

5 months ago

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Basically like Kmart, you go in wanting one thing but end up finding 100 other things! My go to when I need something that’s either small, craft based, cooking based or seasonal like Xmas and Halloween! Kids always have a good time here as they always find something exciting they want. Some things are higher priced but better quality than the equivalent you’d get from Kmart or reject shop etc

Rohit Revo

a year ago

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If you plan to buy at Victoria's Basement make sure you step into this shop before buying from there. Fantastic product line and great prices too. Well stocked up and you will be pleasantly surprised with the goods inside this shop. Great customer service as well. And yes do buy some of the incense sticks. They smell great particularly the Opium and Rose ones.

Aaron Farquhar

2 months ago

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I go to Roni’s looking for a pen, come out with 10 Bags of stuff I never knew I needed until I seen it. Like Bunnings and Supercheap Auto, Roni’s is now one of my Churches 🙌

Onie Luna

a year ago

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For us vertically challenged folks it’s great when stock is put so high out of reach that trying to use a gift wrapping roll as a rod to knock down the gift bag is futile. Then you call out to an employee ask for help, ready the gift wrapping roll in case he needs help getting the gift bag down. You put it back half way down the aisle, he won’t need it. Who ever hired this fellow struck gold. First photo doesn’t look so high and the second photo added my 5ft self for context 😂

cherrilee Manwaring

2 weeks ago

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What great service by sharna friendly n helpful was very happy with my son birthday balloons arrangement thank you.

Margaret

9 months ago

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I bought frames from Ronis one was damaged from the delivery and they replaced it for me. They are great to deal with and such a large variety of stock. Love this store will recommend and buy again. 👌

Maria Gu

9 months ago

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Go get yourself this winter for the CHEAPEST but good quality winter stuff they got mittens, fuzzy socks, beanies, and oodies and cozy pyjamas They have so many choices and you can feel the materials. bought for myself and my parents and its literal gems. Cost starts at $8 for a socks and oodie just at $20??? I’ve never seen anything so affordable Girls working there also promptly advised me on refund policy before checking out too on the items and I think thats so helpful that a lot of places do not do who has so many products thank you for that! i got 4 products for cost of $45. absolute bargain

James Shannon

8 months ago

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Got a balloon arrangement done at Castle Hill on Friday and they did such an amazing job. The girl that did them was really helpful and did such a good job, i think her name was Anita, or Anika. Amazing place.

Karen Alston

2 years ago

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Made an online order it arrived safe and sound, packed really well also. I rang the store and spoke with Becky who knew exactly what it was I needed and went out of her way to help me with the ordering process! Very polite and friendly. Will definitely order from again 10/10 Thanks !!

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